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Employee for IT Helpdesk

administrative staff

The Max Delbrück Center for Molecular Medicine in the Helmholtz Association (MDC) is one of the world’s leading biomedical research institutions. Max Delbrück, a Berlin native, was a Nobel laureate and one of the founders of molecular biology. At the MDC’s locations in Berlin-Buch and Mitte, researchers from some 60 countries analyze the human system – investigating the biological foundations of life from its most elementary building blocks to systems-wide mechanisms. By understanding what regulates or disrupts the dynamic equilibrium in a cell, an organ, or the entire body, we can prevent diseases, diagnose them earlier, and stop their progression with tailored therapies. Patients should benefit as soon as possible from basic research discoveries. The MDC therefore supports spin-off creation and participates in collaborative networks. It works in close partnership with Charité – Universitätsmedizin Berlin in the jointly run Experimental and Clinical Research Center (ECRC), the Berlin Institute of Health (BIH) at Charité, and the German Center for Cardiovascular Research (DZHK). Founded in 1992, the MDC today employs 1,600 people and is funded 90 percent by the German federal government and 10 percent by the State of Berlin.

You like the challenge of supporting the employees in science and administration as well as to find solutions for their requirements and problems? Then take the chance and become part of our team in Berlin Mitte & Berlin Buch.

Job Description

  • Create, classify, and independently process trouble reports,
  • Installation, configuration as well as maintenance of new and existing desktop computers
  • Support in case of questions regarding video conferencing systems, mobile communications and presentation technology
  • User administration, e.g. in Microsoft AD
  • Creation and maintenance of system documentation and maintenance of knowledge base
  • Collaboration in cross-team projects


  • A successful degree as an IT specialist for system integration or comparable training
  • Experience in the helpdesk, ideally in a larger, heterogeneous environment (Linux, Windows, MAC)
  • Knowledge of current network technologies
  • Independent, structured and result-oriented working style
  • Ability to communicate and work in a team
  • Confident command of the German and English language in written and spoken form is required

We offer

  • International working environment with communication in English and German
  • Interesting career opportunities and a comprehensive range of qualification and further training opportunities
  • Compatibility of family and career certified by the berufundfamilie audit
  • Varied support for "New Berliners" (Welcome & Family Office)
  • Company health management with fitness center

You benefit from:

  • Interesting fields of activity and a high degree of co-design possibilities
  • A modern, well-equipped workplace
  • 30 days of vacation and a permanent position in a 39-hour week (full-time)
  • Independent organization of working hours (flexitime) and mobile work
  • Continuous training and further education opportunities for personal development
  • Health-promoting campus measures as well as various sports offers
  • Regular team events

Further Information:

Coporate IT

Application Period:
January 23, 2022

MDC Berlin-Buch

Die Vergütung erfolgt nach TVöD (Bund) bis zur Entgeltgruppe 9b, je nach Vorliegen der persönlichen Voraussetzungen. Eine betriebliche Altersvorsorge ist Bestandteil des Gehaltspakets.

Employment volume:
Full Time
Unbefristete Anstellung in einer 39-Stundenwoche

Desired starting date:
February 15, 2022


Jasmin Bonkowski
Coporate IT

Parity and equal status:
The MDC is committed to diversity and actively promotes equal opportunities for all employees regardless of their origin, religion, ideology, health impairment, age or sexual identity. We look forward to receiving applications from open-minded people who enjoy working in diverse teams. Applications from severely disabled persons will be given special consideration.

Please submit your meaningful application via our online portal with a letter of motivation, CV (without photo, age and information about your marital status) and other relevant attachments.

Apply now