OpenIRIS Manager in Scientific Infrastructure (m/f/d)

The Max Delbrück Center for Molecular Medicine in the Helmholtz Association aims to transform tomorrow’s medicine through our discoveries of today. At locations in Berlin-Buch, Berlin-Mitte, Heidelberg and Mannheim, our researchers harness interdisciplinary collaboration to decipher the complexities of disease at the systems level – from molecules and cells to organs and the entire organism. Through academic, clinical, and industry partnerships, as well as global networks, we strive to translate biological discoveries into applications that enable the early detection of deviations from health, personalize treatment, and ultimately prevent disease. First founded in 1992, the Max Delbrück Center today inspires and nurtures a diverse talent pool of 1,800 people from over 70 countries. We are 90 percent funded by the German federal government and 10 percent by the state of Berlin.

The scientific infrastructures support and enable a wide portfolio of technologies and methodologies by specialized scientific technology platforms, which are essential for the research approaches at the Max Delbrück Center.

Job Description

The tasks of the OpenIRIS manager include but are not limited to (supporting the executive management and technology platform leaders in):

• Operation, maintenance, and further development of the OpenIRIS central booking platform
• Design and co-design of existing and new applications in the system
• User support and handling technical inquiries for researchers, device managers and administrators
• Planning and providing training sessions for users and administrators
• Creation and maintenance of user documentation, manuals, and guidelines
• Administration of user accounts, roles, and access rights and support for onboarding new devices, laboratories, and services into the platform
• Configuration and maintenance of calendars, booking rules, and usage policies
• Compilation and evaluation of usage statistics and reports from scientific technology platforms
• Contribution to the development and optimization of workflows for shared research infrastructure, also with external partners
• Expanding platform management tools such as open access booking software, user interfaces and information data bases etc. 

Requirements

Applicants should have a completed university degree (master or higher) in a relevant field (e. g. IT, life sciences, engineering, or administration with a technical focus), or equivalent professional experience. Further requirements are:

• Experience in the support and administration of web-based applications or IT systems
• Structured, process-oriented working style and ability to prepare clear and comprehensible technical documentation
• In-depth insights of processes in technology driven laboratories
• High service orientation, excellent organizational and communication skills, reliability
• Ability to work independently and responsibly in an interdisciplinary research environment
• Professional command of both spoken and written German and English
• Effective multi-tasking and work on tight deadlines is a must

We offer

• international working environment with communication in English and German
• interesting career opportunities and a range of opportunities for further qualification and training
• Compatibility of family and career certified by the workandfamily audit (“berufundfamilie audit”)
• Support for "New Berliners" through the MDC Welcome & Family Office

You also benefit from:

• a remuneration in accordance with the collective agreement for the federal public service (TVöD-Bund), including additional company pension schemes
• flexible working hours and childcare support
• the possibility of mobile working
• an idyllic green campus, which is easily accessible by bicycle, public transport or car
• free use of Nextbike from the Buch S-Bahn station to the campus
• Subsidy for the job ticket as well as discounts in the campus canteen
• On-campus health and fitness center
• additional health benefits such as flu vaccination, eye test, ergonomics advice at the workplace